Privacy Policy
Effective October 18, 2026
1. Scope and overview
This Privacy Policy explains how BANTECH INC, operating as Bantech, collects, uses, discloses, protects, and retains personal information through the Bantech website, business services, customer-support tools, communications, and related services. Separate products featured in our portfolio may have their own privacy policies.
2. Information you provide
We may collect information you provide directly, including your name, email address, mobile phone number, mailing address, organization, role, support requests, communications, preferences, transaction or subscription information, and information you provide when requesting Bantech services. If you choose to use our browser voice demo and grant microphone access, your audio and conversation content are processed by our voice service providers to provide the AI conversation. Please do not share sensitive personal information in the demo. Using the voice demo does not opt you into text messages. Our GoHighLevel messaging widget is the only SMS opt-in entry point on this website. We do not provide additional contact, application, newsletter, appointment, or file-upload forms.
3. Information collected automatically
When you use our website or services, we may automatically collect device, browser, IP address, log, diagnostic, security, usage, page-view, referral, interaction, and approximate location information. We may use cookies, local storage, pixels, and similar technologies to operate the services, remember preferences, understand usage, prevent fraud, and improve performance.
4. Information from customers and service providers
We may receive information from organizations that use Bantech, authorized users, communications providers, authentication providers, analytics vendors, payment providers, integration partners, and other service providers. A customer that submits information about another person is responsible for having the authority and lawful basis to do so.
5. How we use information
We use information to provide, personalize, maintain, support, and secure Bantech; create and administer accounts; respond to requests; deliver requested communications; process transactions; diagnose problems; analyze performance; develop and improve features; prevent fraud and abuse; enforce agreements; comply with law; and protect Bantech, BANTECH INC, our customers, users, and others.
6. Customer data and our service-provider role
When BANTECH INC processes personal information on behalf of a Bantech customer, we process it to provide the contracted services, follow the customer’s documented instructions, secure and support the services, and meet legal obligations. The customer remains responsible for its notices, permissions, retention decisions, and responses to individuals unless a written agreement provides otherwise.
7. Text messaging program
When you expressly opt in through the Bantech chat widget, Bantech may send informational and transactional customer-support, account, troubleshooting, appointment-coordination, and service-related text messages. Message frequency varies based on your requests and interactions. Message and data rates may apply. Consent to receive text messages is not a condition of purchase. Carriers are not liable for delayed or undelivered messages.
8. SMS opt-out and help
You may opt out at any time by replying STOP to the number from which you received a message. We may send one final message confirming your opt-out. You may later opt in again through the same method used originally. Reply HELP for assistance, call Bantech at (470) 444-0130, or email support@bantechworks.com.
9. Mobile information is not shared for marketing
No mobile information will be shared with third parties or affiliates for marketing or promotional purposes. Information may be shared with subcontractors and service providers solely to support services such as customer service and message delivery. All other use-case categories exclude text-messaging originator opt-in data and consent; this information will not be shared with any third parties, except aggregators and providers that operate the text-messaging service. We do not sell mobile information, opt-in data, or consent.
10. Other disclosures of information
We may disclose non-mobile information to service providers that perform hosting, security, communications, analytics, authentication, payment, professional, or support services under appropriate restrictions. We may also disclose information when required by law or legal process; to investigate fraud, abuse, or security incidents; to protect rights, property, health, or safety; or as part of a merger, financing, acquisition, reorganization, bankruptcy, or sale of assets, subject to applicable law.
11. Sale, targeted advertising, and aggregated information
BANTECH INC does not sell personal information for monetary compensation. We may use or disclose de-identified or aggregated information that cannot reasonably identify an individual for analytics, security, research, reporting, and service improvement. If we engage in activity treated as a sale, sharing, or targeted advertising under applicable law, we will provide any notice and choice required by that law.
12. Cookies and browser choices
Most browsers allow you to block or delete cookies through their settings. Blocking necessary cookies may prevent parts of Bantech from functioning. Because there is not yet a uniform industry standard, we do not currently respond to browser Do Not Track signals. We will honor legally recognized opt-out preference signals where applicable.
13. Data security
We use reasonable administrative, technical, and organizational safeguards designed to protect personal information against unauthorized access, loss, misuse, alteration, and disclosure. No internet transmission or storage system can be guaranteed to be completely secure, and you are responsible for protecting your account credentials and promptly reporting suspected unauthorized access.
14. Data retention
We retain personal information only for as long as reasonably necessary for the purposes described in this policy, including providing services, maintaining business and security records, complying with legal and contractual obligations, resolving disputes, and enforcing agreements. Retention periods depend on the type of information, the customer relationship, legal requirements, and operational needs.
15. Your privacy rights
Depending on where you live, you may have rights to request access to, correction of, deletion of, or a copy of personal information; to object to or restrict certain processing; to withdraw consent; or to appeal a denied request. Submit requests by calling (470) 444-0130, emailing support@bantechworks.com, or writing to Bantech at 3250 Laura Lane, Cumming, Georgia 30040. We may verify your identity and authority before acting, and legal exceptions may permit or require us to retain certain information. We will not unlawfully discriminate against you for exercising a privacy right.
16. Communications choices
You may unsubscribe from promotional email using the link in the message. You cannot opt out of essential security, legal, account, or transactional notices while maintaining an active account. SMS choices are described above.
17. Children’s privacy
Bantech is intended for business and adult users and is not directed to children under 16. We do not knowingly collect personal information directly from children under 16 through this website. If you believe a child has provided personal information to us, contact us so we can review and take appropriate action.
18. Third-party services and links
Bantech may link to or integrate with third-party websites and services. Their privacy practices are governed by their own policies, and BANTECH INC is not responsible for services that it does not control. A link or integration does not by itself constitute an endorsement.
19. International processing
Bantech is operated from the United States. If information is transferred from another country, we use safeguards required by applicable law. Privacy rights and protections may differ from those in your jurisdiction.
20. Changes to this policy
We may update this Privacy Policy periodically. We will post the updated policy on this page, revise the effective date, and provide additional notice when required by law. Your continued use after an update is subject to the revised policy.
21. Contact us
Privacy questions and requests may be directed to Bantech by phone at (470) 444-0130, email at support@bantechworks.com, or mail to BANTECH INC, 3250 Laura Lane, Cumming, Georgia 30040.